information technology (IT) support technician
Verified
This job was posted directly by the employer on Job Bank.
Posted on
April 29, 2024
by
Employer details
Cystech Solutions Inc.
Job details
Education: Bachelor's degree. Work setting: Help desk. General office. Private company, corporation or industry. Office building. Information technology. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Supervision: No supervision responsibility. Certificates, licences, memberships, and courses : Microsoft certified professional (MCP). Computer and technology knowledge: Servers. MS Office. MS Windows. SharePoint. TCP/IP. MS Exchange. Server Hardware. X Windows. Technical operations experience: Switching. Equipment and machinery experience: Routers. Area of specialization: Information and Communication Technology (ICT) Experience. Security and safety: Criminal record check. Reference required. Transportation/travel information: Own vehicle. Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Physically demanding. Attention to detail. Bending, crouching, kneeling. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Organized. Team player. Ability to multitask. Time management. Screening questions: Are you available for shift or on-call work?. Experience: 3 years to less than 5 years. Health benefits: Health care plan. Financial benefits: Bonus. Mileage paid.
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Location2528 Nanaimo St.Vancouver, BCV5N 5X1
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Salary$31.00HOUR hourly / 30 hours per week
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Terms of employment
Permanent employmentFull time
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Day, Weekend, Overtime, On Call, Flexible Hours
- Start date
Starts as soon as possible
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Benefits:
Health benefits, Financial benefits
- vacancies
1 vacancy
- Source
Job Bank
#2896778
- 2528 Nanaimo St.Vancouver, BCV5N 5X1
Overview
Languages
English
Education
Experience
3 years to less than 5 years
Work setting
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Help desk
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General office
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Private company, corporation or industry
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Office building
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Information technology
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
-
Provide advice and training to users in response to identified difficulties
-
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-
Provide business systems, network and Internet support to users in response to identified difficulties
-
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
-
Perform Web-server backup and recovery operations
-
Provide customer service
Supervision
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No supervision responsibility
Credentials
Certificates, licences, memberships, and courses
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Microsoft certified professional (MCP)
Experience and specialization
Computer and technology knowledge
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Servers
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MS Office
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MS Windows
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SharePoint
-
TCP/IP
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MS Exchange
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Server Hardware
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X Windows
Technical operations experience
Equipment and machinery experience
Area of specialization
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Information and Communication Technology (ICT) Experience
Additional information
Security and safety
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Criminal record check
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Reference required
Transportation/travel information
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Own vehicle
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Valid driver's licence
Work conditions and physical capabilities
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Fast-paced environment
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Work under pressure
-
Tight deadlines
-
Physically demanding
-
Attention to detail
-
Bending, crouching, kneeling
Personal suitability
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Accurate
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Client focus
-
Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Initiative
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Organized
-
Team player
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Ability to multitask
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Time management
Benefits
Health benefits
Financial benefits
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-07-14
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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