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user support technician Verified This job was posted directly by the employer on Job Bank.

Posted on May 28, 2024 by Employer details ERA KITCHENS LTD

Job details

  • Location6704 59 Street NWEdmonton, ABT6B 3N6
  • Salary28.86 hourly / 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Morning
  • Start date Starts as soon as possible
  • vacancies 2 vacancies
  • Source Job Bank #2936959

Overview

Languages

English

Education

  • College/CEGEP

Experience

7 months to less than 1 year

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Employment groups Help - Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Support for newcomers and refugees
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Support for youths
  • Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
  • Offers mentorship, coaching and/or networking opportunities for Veterans
Support for Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Support for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
  • Offers mentorship programs that pair members of visible minorities with experienced employees

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Advertised until

2024-07-25

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

user support technician NOC 22221 Edmonton Region
Median wage Help -
28.85 $/hour

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