operations supervisor
Posted on
June 25, 2024
by
Employer details
Gulf Pacific Property Management
Job details
Operations Supervisor responsible for overseeing the day-to-day operations of the Vancouver Island Portfolio of properties ensuring efficiency, productivity and optimal performance across all properties. The role involves overseeing all maintenance activities , strategic planning, resource management and process improvement to meet stakeholder goals and objectives.
1. Property Management
? Deal with maintenance and service requests in our Service Call Management Software,
which includes, scheduling contractors as required, following up to ensure service calls
are completed in a timely manner, closing out work orders in a timely fashion, and
coordinating the back charges of appropriate services.
? Coordinate tenant moves, liaising with trades and building personnel which includes
inputting new tenants into the service system.
? Contract administration for vendors ensuring insurance, permits, etc. are in place.
? Assist operations staff with service providers.
? Assist building operators and property managers with operation related documentation
(i.e. notices to tenants).
? Maintain and update all information on health/safety, fire plans, air quality issues, and
asbestos management plans.
? Maintain and update security service documentation including access cards and video
camera IP information.
? Maintain and update parkade remote clicker data.
? Co-ordinate standard contracts, including production of specs and tendering.
? Coordinate the installation of leasing signage if required.
? Draft the monthly ?operations? section of the management report for review by the
Property Manager.
? Ensure up-to-date listing of tenant phone numbers and emergency contact numbers
(minimum of 2) to be maintained. Distribute on an as-needed basis.
? Maintain up-to-date listing of suppliers and contractors including contact names,
addresses and phone numbers. Summarize basic contract terms for distribution to
Property Manager as required.
Operations Supervisor Page | 2
2. Operational Management
? Plan, direct, and coordinate the operations of the Vancouver Island Portfolio.
? Develop and implement operational policies and procedures.
? Monitor daily operations and address potential issues promptly.
? Ensure all operations are carried out in an appropriate, cost-effective manner.
? Develop and implement preventative maintenance programs to ensure the ongoing
reliability of machinery, equipment and systems.
? Coordinate with vendors for equipment servicing and repairs as needed.
? Be one of the after-hours points of contact for the properties.
3. Staff Supervision
? Direct, train supervise and manage the operations team on proper maintenance
procedures, safety protocols and equipment operation. Provide ongoing support and
guidance to enhance team skills and knowledge.
? Set performance goals and deadlines in ways that comply with the company?s plan and
vision and all safety standards.
? Evaluate regularly the efficiency of business procedures according to organizational
objectives and apply improvement.
4. Resource Management
? Allocate resources effectively and fully utilize assets to produce optimal results.
? Assist in development and management of maintenance budgets, forecasts, and reports
to support operational decision-making.
? Monitor inventory levels and oversee purchasing of materials and supplies, subject to
monetary levels of approval.
5. Process Improvement
? Ensure compliance with local, provincial and federal regulations.
? Maintain high stands of quality and safety in all operations.
? Conduct regularly scheduled audits/inspections, identify maintenance issues and
implement corrective action promptly as needed.
? Maintain accurate records of maintenance activities, equipment manuals and inspection
reports.
6. Customer Service
? Oversee tenant and building service activities to ensure customer satisfaction.
? Resolve tenant and building complaints and issues promptly and effe
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LocationDuncan, BC
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SalaryNot available
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9337499419
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