customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative (CSR)
Posted on
June 28, 2024
by
Employer details
Sunbelt Rentals of Canada
Job details
Are you looking for an opportunity to be part of movie production? Sunbelt Rentals Film & TV, previously known as William F White International Inc. , the largest movie equipment rental company, is looking for a Customer Service Representative to join us. With offices across the country, Sunbelt Rentals Film & TV services productions of all sizes from coast to coast and houses an extensive state-of-the-art inventory. Our job is to help bring the magic of storytelling to life, by supporting our clients as their go-to Partners in Production.
To better serve the production industry?s growing ambitions, our Location Equipment Supply team is looking for an experienced and customer service-oriented individual to join us in the role of *Customer Service Representative. *
*Responsibilities*
* Act as the main point of contact between Sunbelt Rentals Film & TV and our customers for long and short format productions.
* Work closely with the Sales team to ensure a second-to-none customer experience at all levels of production.
* Input equipment and expendables orders and generate quotes.
* Coordinate customer pick-ups and returns while adhering to booking policies.
* Work closely with Warehouse Operations to ensure timely preparation of customer packages.
* Review returns applied to inventory management system by Rentals Desk staff to ensure accuracy.
*Education/Knowledge/Skills/Abilities you may rely on:*
* Minimum 2-3 years working in a motion picture industry rental house in a Specialty Equipment CSR or administrative role, using a rental software program, and/or equivalent on-set experience.
* Able to manage multiple projects while paying strict attention to detail.
* Proficiency in Microsoft Office Suite (i.e., Excel, Word, etc).
* Experience with Salesforce CRM, RTPro, RentalWorks, or other equipment rental and inventory management systems, and Project/task management applications (Smartsheet, Trello, Skedda etc.) considered an asset.
* Knowledge of film industry equipment ? lighting, grip, power, cable distribution, dimming/lighting control, and expendables an asset.
* Willing and able to work outside of regular hours when necessary.
*We Support our Team before anything else - Join us, you will be able to*
* Enjoy competitive wages and a comprehensive benefits program
* Prescription, paid sick day & vacation, vision coverage, short- & long-term disability coverage
* Group RRSP plan, company-wide profit-sharing program
* Tuition & Fitness reimbursement; Boots Allowance program
* Develop new skills for a career track in equipment rental industry
* We promote from within; you can explore your career to level up and get prepared for various roles
* Work with incredible team of people in a safety-driven culture
* Social committee with various events; We act with integrity and follow through on our commitments with high level of engagement
* We strive to build safe, healthy, inclusive, and sustainable communities
*The physical demands of this role *require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodation may be made to comply with applicable laws.
Sunbelt Rentals Film & TV requires applicants to undergo a background verification process prior to commencing employment with the company. Employment with Sunbelt Rentals Film & TV is contingent on the satisfactory completion of a pre-employment background check.
Sunbelt Rentals Film & TV is an equal opportunity employer ? women, people with disabilities, Aboriginal peoples, and visible minorities are welcome to apply.
*If this sounds like your #dreamjob, then hit the apply button with your best resume!*
Job Types: Full-time, Permanent
Pay: $23.00-$27.00 per hour
Expected hours: 40 per week
Benefits:
* Casual dress
* Company events
* Dental care
* D
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LocationToronto, ON
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Salary$23.00 to $27.00HOUR hourly
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9342246482
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