Overview
Languages
English
Education
-
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
Responsibilities
Tasks
-
Develop communication strategies
-
Evaluate communication strategies and programs
-
Implement communication strategies and programs
-
Produce informational materials to increase awareness of services available
-
Train staff
-
Advise clients on advertising or sales promotion strategies
-
Answer written and oral inquiries
-
Conduct public opinion and attitude surveys
-
Gather, research and prepare communications material
-
Initiate and maintain contact with the media
-
Address customers' complaints or concerns
-
Answer inquiries and provide information to customers
-
Receive and log complaints
-
Explain procedures, risks and benefits to clients
-
Write and edit press releases, newsletter and communications materials
-
Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
-
Salesforce
-
Internet
-
MS Excel
-
MS Outlook
-
MS Windows
-
MS Word
-
MS Office
-
Social Media
-
Spreadsheet
-
Google Drive
-
LinkedIn
-
MailChimp
-
Zoho CRM
-
Electronic mail
Area of specialization
-
Communications
-
Digital media
-
Strategy
-
Technical support
Additional information
Personal suitability
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Organized
-
Reliability
-
Team player
-
Ability to multitask
-
Quick learner
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.