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customer service agent Verified This job was posted directly by the employer on Job Bank.
Posted on July 04, 2024 by Employer details Elite Franchising Corp
Job details
Education: No degree, certificate or diploma. Tasks: Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Receive payments. Maintain and manage digital database. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Book appointments. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS Office. Electronic mail. Type of experience: Call centre. Work conditions and physical capabilities: Attention to detail. Personal suitability: Punctuality. Efficient interpersonal skills. Organized. Reliability. Team player. Dependability. Honesty. Screening questions: Are you available for shift or on-call work?. Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. What is your current field of study?. Experience: 1 to less than 7 months. Financial benefits: Bonus. Other benefits: Free parking available. Learning/training paid by employer. Parking available.- LocationKingston, ON
- Salary$19.00HOUR hourly / 32 to 40 hours per week
- Terms of employment Permanent employmentFull time
- 07:00 to 19:00
- Start dateStarts as soon as 2024-07-08
- Benefits: Financial benefits, Other benefits
- vacancies 2 vacancies
- Source Job Bank #2986961
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 to less than 7 months
Responsibilities
Tasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Book appointments
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Electronic mail
Type of experience
- Call centre
Additional information
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Punctuality
- Efficient interpersonal skills
- Organized
- Reliability
- Team player
- Dependability
- Honesty
Benefits
Financial benefits
- Bonus
Other benefits
- Free parking available
- Learning/training paid by employer
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-07-18
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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