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front desk hotel clerk
Posted on August 13, 2024 by Employer details Fairmont Hot Springs Resort
Job details
Education: No degree, certificate or diploma. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Flexibility. Judgement. Organized. Reliability. Team player. Resourcefulness. Experience: Experience an asset. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Group insurance benefits. Other benefits: Other benefits.- Location5225 Fairmont Resort RoadFairmont Hot Springs, BCV0B 1L1
- Workplace information On site
- Salary$17.40 to $19.00HOUR hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Morning
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 4 vacancies
- Source Job Bank #3037940
This employer has applied for a Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis. Canadians and Permanent residents are able and encouraged to apply. Learn more.
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Group insurance benefits
Other benefits
- Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-10-11
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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