department manager - retail
Title posted on indeed.com -
Retail Department Manager
Posted on
September 05, 2024
by
Employer details
Canadian Tire
Job details
*Main Responsibilities and Tasks:*
* *Promotes and maintains a culture that values excellent customer service through effective training, supervision, coaching and performance management.*
* *Must have strong merchandising background*
* *Coaches team members on how to display appropriate customer service behaviours*
* *Holds team members accountable for providing an excellent customer service experience and recognizes those who excel in it*
* *Maintains quality department presentation, through daily inspections and ensuring akk audit performance requirements are met in department.*
* *Ensures department is appropriately staffed through effective planning and scheduling according to store budget and customer needs*
* *Establishes departmental sales objectives in accordance with Senior Management goals*
* *Manage daily and weekly activities of the department, seasonal changes and the achievement of the tasks by employee of the department*
* *Supervise and assist team members in the daily activities of the department in order to achieve the objectives*
* *Consistently follows up on work and projects on the floor in order to measure progress and address issues immediately , while being visible and available for team members and customers*
* *Provides support to cashiers and customer service representatives for cash pickups, cash closing, warranties, returns etc.*
* *Builds and maintains good rapport with internal and external customers or vendors as required*
* *Communicated and ensures compliance with company, store and departmental policies as well as health and safety programs and regulations*
* *Participates in training and ensures team member training is completed on time, as required*
* *Addresses issues and conflicts in a timely manner*
* *Completes other tasks as required*
*Qualifications*
*Canadian Tire Experience would be an asset*
· *High school diploma/business management course (an asset)*
· *Good communication skills*
· *Strong sense of leadership and teamwork*
· *Excellent ability to solve problems and conflicts*
· *Ability to work on a flexible schedule*
*Professional Skills*
* *Strongly focused on customer service*
* *Positive attitude, punctuality and excellent work ethic*
* *Team player and excellent leader*
* *Strong organizational and planning skills*
* *Ability to multitask*
*Candidate MUST be available to work a combination of days, evenings and weekends*
Job Type: Full-time
Pay: $45,000.00-$65,000.00 per year
Benefits:
* Dental care
* Employee assistance program
* Extended health care
* Life insurance
* Profit sharing
* Store discount
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Weekends as needed
Experience:
* Retail: 4 years (required)
* Management: 4 years (required)
Work Location: In person
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LocationPickering, ON
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Workplace information
On site
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Salary$45,000 to $65,000YEAR annually
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9435451634
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