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customer service representative supervisor
Posted on September 05, 2024 by Employer details 4 J Logistics Inc.
Job details
Education: College/CEGEP. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Identify workers' training needs. Prepare and submit reports. Train staff/workers in job duties, safety procedures and company policies. Perform same duties as workers supervised. Co-ordinate, assign and review work. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Supervision: 11-15 people. Computer and technology knowledge: MS Office. Work conditions and physical capabilities: Attention to detail. Overtime required. Tight deadlines. Work under pressure. Personal suitability: Accurate. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Judgement. Team player. Experience: 1 year to less than 2 years.- LocationBrampton, ON
- Workplace information On site
- Salary$32.00HOUR hourly / 35 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Morning
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3069745
This employer has applied for a Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis. Canadians and Permanent residents are able and encouraged to apply. Learn more.
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Identify workers’ training needs
- Prepare and submit reports
- Train staff/workers in job duties, safety procedures and company policies
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Supervision
- 11-15 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
- Overtime required
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Team player
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2025-01-03
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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