technical support supervisor
Posted on
September 07, 2024
by
Employer details
Apollo Health & Beauty Care Inc.
Job details
Education: Secondary (high) school graduation certificate. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Work conditions and physical capabilities: Repetitive tasks. Attention to detail. Personal suitability: Team player. Ability to multitask. Experience: 1 to less than 7 months.
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LocationNorth York, ON
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Workplace information
On site
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Salary$31.00HOUR hourly / 30 hours per week
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Job Bank
#3072648
Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
-
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-
Participate in the redesign of applications and other software
-
Supervise other technical support workers in this group
-
Provide business systems, network and Internet support to users in response to identified difficulties
-
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
-
Perform Web-server backup and recovery operations
-
Provide customer service
Additional information
Work conditions and physical capabilities
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Repetitive tasks
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Attention to detail
Personal suitability
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Team player
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Ability to multitask
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-10-07
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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