guest service agent
Title posted on indeed.com -
Guest Service Agent - Part Time
Posted on
September 13, 2024
by
Employer details
Best Western Plus Winnipeg West
Job details
Best Western PLUS Winnipeg West
Headingley, MB
\*\*Part Time\*\*
*Must be willing to learn all front desk shifts, AM, PM and Audit*
We are looking for a welcoming and warm personality to be a part of our team. Someone who has experience in customer service, engages easily, is energetic and organized.
Terms of Employment: Permanent, Part-Time, Evening, Day, Weekend, Holidays
Estimated Hours: 16-32 hours per week
Specific Skills
* Register arriving guests and assign rooms
* Process group arrivals and departures
* Take, cancel and change room reservations
* Process telephone calls
* Provide information on hotel facilities and service
* Provide general information about points of interest in the area
* Provide information about services available in the community
* Arrange services required for guests with special needs
* Secure guests' valuables
* Process wake-up calls
* Store and retrieve luggage
* Investigate and resolve complaints and claims
* Exchange foreign currency
* Process guests' departures, calculate charges and receive payments
* Balance cash and complete balance sheets, cash reports and related forms
* Maintain occupancy statistics
* Customer service oriented
* Follow emergency and safety procedures
* Work with minimal supervision
* Clerical duties (i.e. faxing, filing, photocopying)
* Keyboarding
* Perform light housekeeping and cleaning
Job Types: Full-time, Permanent
Pay: From $16.00 per hour
Benefits:
* Dental care
* Extended health care
* On-site parking
Flexible language requirement:
* French not required
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Weekends as needed
Application question(s):
* There are no bus routes to the hotel. Do you have your own car?
* How many shifts a week are you looking for?
Experience:
* customer service: 1 year (preferred)
Work Location: In person
-
LocationHeadingley, MB
-
Workplace information
On site
-
Salary$16.00HOUR hourly
-
Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9445788033
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.