front desk agent
Posted on
September 13, 2024
by
Employer details
Best Western Inn at Penticton
Job details
We are looking for a responsible, dedicated individual to join our team of Front Desk Agents. Front Desk Agents play an important role in the smooth operation of our family oriented Resort. We're looking for individuals who take initiative, enjoy socializing, enjoy greeting guests and making them feel at home. Front Desk Agents are key to creating the special guest experience. The perfect candidate will have the ability to answer telephones, check in guests, maintain guest accounts , with a high attention to detail. Flexibility of evening, morning and weekend shifts is required. Reliability and flexibility is a requirement for this position.
Responsibilities:
* Meet and greet guests.
* Providing excellent on demand guest service
* High volume multi tasking
* Answer phones, transfer calls, and handle messages.
* Email and computer systems
* Enter Guest reservation information in property management system
* Collect payments from guests, POS and cash handling
* Assign rooms to guests; maintain records of room assignments and payments received.
Job Type: Full-time
Pay: $18.25-$19.50 per hour
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Weekends as needed
Experience:
* Customer service: 1 year (required)
Work Location: In person
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LocationPenticton, BC
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Workplace information
On site
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Salary$18.25 to $19.50HOUR hourly
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9446157963
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