superintendent of special education
Title posted on CareerBeacon -
IT Support Analyst IV
Posted on
September 13, 2024
by
Employer details
TD Bank
Job details
Work Location:CanadaHours:37.5Line of Business:Technology SolutionsPay Details:We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job Description:Department Overview :Building a World-Class, Diverse and Inclusive Technology TeamWe can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.Technology Solutions is responsible for the development, implementation and support of trading and operational systems at TD Securities. We support these applications for Front Office, Operations, Middle Office, Market Risk, Credit Management and downstream systems in Enterprise Technology Solutions.TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients in five key business areas: Investment Banking, Debt Capital Markets, Foreign Exchange, Institutional Equities and Private Equity. TD Securities is the wholesale banking arm of TD Bank Financial Group, one of Canada's largest financial institutions and a global leader in on-line financial services.There's room to grow in all of it.Position Overview ?IT Support Analyst, Risk Technology SolutionsThis role is primarily responsible for providing RTB support for Risk Management applications for wholesale and retail banking.Role and ResponsibilitiesProvide high quality application and user support to ensure IT systems availability, reliability, and performance that support business processes globallyPerform proactive application health checks to prevent potential failuresManage the Incident through to completion. Engage various IT teams in resolving incidents efficiently and effectively.Perform effective problem management on recurring incidents. Lead and manage problems throughout the lifecycle.Ensure problem resolutions are released in production on-time and with high quality.Ensure all changes to the Production Environment follow the TD Securities Change management process.Ensure change activities are performed on time, minimizing risk to the service/business environmentProactively review IT environment to ensure that steps are taken to support new IT related regulations and address gaps in the procedurePerform scheduled activities such as DR testing, user attestations, remediation of control audit, etc.Update knowledge-based articles on timely manner and conduct trainings across regions.Develop and maintain relationships with Client(s), Relationship Managers and Project Managers.Work effectively as a team, supporting other team members in achieving project/ business objectives and providing client services.Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.Provide after- hours support if requiredJob RequirementsSpecific Educational Requirements:Experience in Banking Operations technologies such as liquidity, credit and market riskPractical working experience in multi-tier applications support will be an asset to have.Practical experience of support both Physical, and VMware environmentsUnderstanding of financial markets and products.Experience working with developers, business analysts, and infrastructure support teams will be an asset.Knowledge of scripting, automation and process improvementStrong understanding of ITIL Incident Management, Problem Management and Change ManagementWorking experience with the technologies like Linux RH, Windows Server, Oracle, SQL, Python and Java will be an asset
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LocationToronto, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
CareerBeacon
#2111982
Advertised until
2024-10-13
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