Overview
Languages
English
Education
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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Participate in the redesign of applications and other software
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Provide business systems, network and Internet support to users in response to identified difficulties
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Perform Web-server backup and recovery operations
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Provide customer service
Experience and specialization
Computer and technology knowledge
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BMC Remedy
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Networking hardware
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Networking security
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Servers
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Desktop applications
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File management software
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Security software
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MS Office
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MS Windows
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TCP/IP
Additional information
Work conditions and physical capabilities
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Fast-paced environment
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Attention to detail
Personal suitability
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Accurate
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Efficient interpersonal skills
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Excellent oral communication
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Organized
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Team player
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Ability to multitask
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Time management
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.