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user support technician

Posted on September 14, 2024 by Employer details APPLY STARS CONSULTING INC.

Job details

  • LocationVancouver, BC
  • Workplace information On site
  • Salary31.00 to 32.00 hourly (To be negotiated) / 30 to 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Starts as soon as possible
  • vacancies 1 vacancy
  • Source Job Bank #3081507

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service

Experience and specialization

Computer and technology knowledge

  • BMC Remedy
  • Networking hardware
  • Networking security
  • Servers
  • Desktop applications
  • File management software
  • Security software
  • MS Office
  • MS Windows
  • TCP/IP

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail

Personal suitability

  • Accurate
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Team player
  • Ability to multitask
  • Time management

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-12-02

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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APPLY STARS CONSULTING INC.

  • Professional, scientific and technical services
  • 3 job postings advertised
  • Small business (under 5 employees)
  • 1 business location
  • View business profile

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Job market information

user support technician NOC 22221 Lower Mainland–Southwest Region
Median wage Help -
30.77 $/hour

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