receptionist
Title posted on indeed.com -
Front Desk Receptionist
Posted on
September 11, 2024
by
Employer details
Lumicel Health Clinic
Job details
*Job Summary:*
We are seeking a dedicated and organized Assistant Front Office Manager to join our team, a leading naturopathic health clinic dedicated to holistic health and wellness. The Assistant Front Office Manager will play a pivotal role in supporting the Front Office Manager in overseeing the daily operations of the front desk, ensuring a seamless patient experience, and contributing to the administrative efficiency of the clinic.
*Key Responsibilities:*
- Patient Coordination: Assist in scheduling appointments, managing patient records, and ensuring smooth check-in and check-out processes.
- Administrative Support: Help in maintaining and updating patient files, both electronic and paper-based, ensuring compliance with health regulations and privacy laws.
- Front Desk Management: Supervise and train front desk staff, ensuring high standards of customer service and operational efficiency. Working the doctors and staff to ensure smooth operations.
- Inventory Management: Monitor and manage inventory for the front office, including supplies, forms, and promotional materials.
- Financial Operations: Assist in managing billing processes, handling payments, and ensuring accurate financial records.
- Communication: Act as a liaison between patients, staff, and healthcare providers, ensuring clear and effective communication.
- Quality Control: Regularly review and improve front office procedures to enhance patient satisfaction and operational flow.
*Qualifications:*
- Education: Associate's degree in Business Administration, Healthcare Management, or a related field; Bachelor's degree preferred.
- Experience: Minimum of 2 years in a healthcare administrative role, with at least 1 year in a supervisory or management capacity.
- Skills:
- Excellent organizational and multitasking abilities.
- Strong interpersonal and communication skills.
- Proficiency with electronic health record (EHR) systems and office software (e.g., Microsoft Office).
- Knowledge of medical terminology and understanding of naturopathic principles is a plus.
- Ability to handle sensitive information with discretion and maintain patient confidentiality.
Job Types: Full-time, Permanent
Pay: $21.00-$23.00 per hour
Expected hours: 30 per week
Additional pay:
* Overtime pay
Benefits:
* Dental care
* Extended health care
* Flexible schedule
* On-site parking
Flexible language requirement:
* French not required
Schedule:
* Monday to Friday
Education:
* DCS / DEC (preferred)
Language:
* English (required)
* Chinese (preferred)
Location:
* Vancouver, BC V5Z 1K5 (required)
Work Location: In person
-
LocationVancouver, BC
-
Workplace information
On site
-
Salary$21.00 to $23.00HOUR hourly
-
Terms of employment
Permanent employmentFull time
-
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9442891890
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.