customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
September 23, 2024
by
Employer details
Choice Field Solutions Ltd.
Job details
*Overview*
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be able to be knowledgeable about our product to help serve clients in the store front and over phone or email. This is a dynamic position that requires excellent customer service and professionalism, while being able to stay organized handling multiple tasks.
*Responsibilities*
- Greeting visitors and answering phone calls with professionalism and courtesy.
- Respond to inquiries via email.
- Process cash sales.
- Shipping out orders daily.
- Managing office and shop inventory. Including: Accepting deliveries, regular inventory.
- Maintaining office and storefront cleanliness and stock throughout the day.
- Assist with clerical tasks such as filing, photocopying, and scanning documents.
*Qualifications*
- Proven experience in a customer service role.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Proficiency in using QuickBooks or similar accounting software.
- Excellent phone etiquette and familiarity with phone systems.
- Strong clerical skills, including accurate data entry and file management.
- Ability to work independently and with a small team.
- Strong attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 40 per week
Flexible language requirement:
* French not required
Schedule:
* Monday to Friday
Experience:
* Customer service: 2 years (preferred)
Licence/Certification:
* Class 5 Licence (preferred)
Work Location: In person
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LocationEdmonton, AB
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Workplace information
On site
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Salary$19.00HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9457138356
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