Overview
Languages
English
Education
-
No degree, certificate or diploma
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Address customers' complaints or concerns
-
Answer inquiries and provide information to customers
-
Arrange for billing for services
-
Arrange for refunds and credits
-
Explain the type and cost of services offered
-
Issue receipts and other forms
-
Maintain records and statistics
-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
-
Receive and log complaints
-
Receive payments
-
Sell merchandise
-
Explain procedures, risks and benefits to clients
-
Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
-
Internet
-
MS Outlook
-
MS Windows
-
Electronic mail
Additional information
Security and safety
Transportation/travel information
-
Own transportation
-
Valid driver's licence
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Tight deadlines
-
Work under pressure
-
Bending, crouching, kneeling
-
Repetitive tasks
-
Standing for extended periods
Personal suitability
-
Punctuality
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Organized
-
Reliability
-
Team player
-
Ability to multitask
-
Dependability
Benefits
Health benefits
-
Dental plan
-
Health care plan
-
Paramedical services coverage
-
Vision care benefits
Financial benefits
-
Bonus
-
Commission
-
Group insurance benefits
Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.