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information technology (it) assistant
Posted on September 26, 2024 by Employer details Academy of Learning Career and Business College - Owen Sound
Job details
Education: Secondary (high) school graduation certificate. Tasks: Report on the performance of computer systems and networks. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Supervision: 1 to 2 people. 3-4 people. Computer and technology knowledge: iOS. MAC. Security and safety: Bondable. Basic security clearance. Transportation/travel information: Own transportation. Willing to travel regularly. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Own tools/equipment: Computer. Personal suitability: Client focus. Excellent oral communication. Excellent written communication. Initiative. Organized. Team player. Ability to multitask. Time management. Screening questions: Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. Experience: 1 to less than 7 months. Other benefits: Parking available.- Location1043 2nd Avenue EastOwen Sound, ONN4K 2H8
- Workplace information On site
- Salary$30.00HOUR hourly / 32 to 38 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Overtime, Flexible Hours, Morning
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #3096455
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Supervision
- 1 to 2 people
- 3-4 people
Experience and specialization
Computer and technology knowledge
- iOS
- MAC
Additional information
Security and safety
- Bondable
- Basic security clearance
Transportation/travel information
- Own transportation
- Willing to travel regularly
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
Own tools/equipment
- Computer
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Ability to multitask
- Time management
Benefits
Other benefits
- Parking available
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2025-01-05
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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