medical receptionist
Posted on
September 26, 2024
by
Employer details
Advanced Respiratory Care Network
Job details
*About Us: *At ARC, we are dedicated to providing exceptional healthcare services to our community. Our team is committed to delivering compassionate care in a supportive and inclusive environment. We value teamwork, integrity, and continuous improvement as we strive to meet the needs of our patients.
*Position Overview: *We are currently seeking a dedicated and enthusiastic Medical Office Assistant/Receptionist to join our team at ARC's Edmonton North Location. The successful candidate will play a vital role in providing administrative support and delivering outstanding customer service to our patients.
*Company Culture: *At ARC, we foster a culture of collaboration, respect, and continuous learning. We believe in creating a supportive and inclusive work environment where every team member feels valued and empowered to succeed. We celebrate diversity and are committed to promoting equality and inclusion in all aspects of our operations.
Full time Monday - Friday 8:00 am to 5:00 pm, no evenings or weekends required.
*Key Responsibilities:*
* Greet patients and visitors with a warm and welcoming demeanor.
* Answer phone calls and schedule appointments with accuracy and efficiency.
* Maintain patient records using HealthQuest EMR and ensure confidentiality of sensitive information.
* Process payments and verify insurance information.
* Coordinate with healthcare providers to ensure smooth patient flow.
* Collaborate with the healthcare team to provide excellent patient care.
* Excellent data entry skills
* Strong phone manner dealing with a busy multi-line phone system in a professional manner
* Must enjoy customer service, and interacting with patients on the phone and in person
* Administrative experience with excellent attention to detail and above average computer skills
* Cleaning, Inventory management and shipping/receiving of medical equipment experience is an asset
*Daily duties:*
Will include main reception answering a busy multi line phone system efficiently and professionally, receiving and checking in patients and walk in customers, administrative duties, scanning and linking into an EMR system. The reception duties also include tasks such as confirming appointments, assisting with booking appointments and data entry. A strong candidate would be someone who enjoys dealing with the public and has an excellent phone manner. Preference will be given to a critical thinker and problem solver who is able to work independently and also closely with co-workers when required.
Candidates familiar with HealthQuest EMR and 1+ year medical experience will be given priority. This position would suit someone that is reliable, customer oriented and is comfortable dealing with people on the phone and in person. If you are interested in this position and are excited about working in a small close knit team environment with room for growth and advancement, have a professional phone manner and are proficient on computers, please forward your resume and cover letter.
This position requires working at the front desk of a medical office, providing administrative support to ensure efficient operations. The Medical Receptionist plays a crucial role in creating a positive experience for patients by greeting them, scheduling appointments, verifying insurance information, and assisting with various administrative tasks. Strong communication skills, attention to detail, and proficiency in computer systems are essential for success in this role.
*Benefits:*
* Competitive starting wages with experience
* Comprehensive benefits package
* Opportunities for professional development and advancement
* Supportive work environment
*Equal Opportunity Statement:* ARC is an equal opportunity employer and is committed to diversity, inclusion, and equal opportunity in employment. We welcome and encourage applications from all qualified individuals, regardless of race, ethnicity, religion, gender, sexual orientation, disability, or age.
If you are p
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LocationEdmonton, AB
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Workplace information
On site
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Salary$36,400 to $40,000YEAR annually
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9462326070
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