spa receptionist
Posted on
September 27, 2024
by
Employer details
Millcroft Inn & Spa
Job details
The Millcroft Inn & Spa is looking for *Spa Concierges* to join our amazing Spa team! You will ensure guests are consistently provided with exceptional and high quality service in a manner consistent with the operation of a first class spa.
*What you'll be doing:*
* Welcomes each and every spa Guest, whether hotel guest, member or day guest.
* Assists clients to check in and out of the spa for appointments, and classes.
* Responds to telephone inquiries while asking probing questions in an attempt to up-sell and fulfill every client request.
* Suggesting additional products and services meeting our Guests? specific preferences.
* Assessing Guests? individual needs to meet standards for additional products and services.
* Fulfills requests for amenities within the Spa and facilities requests for services within the hotel, town and elsewhere, adopting a ?never say no? approach.
* Performs the cash reconciliation procedure daily and tracks the cash flow on the squirrel system.
* Offers to book future appointments at the end of the Guest?s visit.
* Monitors the distribution of robes, towels, slippers and locks to each Guest.
*What you'll bring to the team:*
* 2-3 years of exceptional customer service experience
* Minimum of a high school diploma.
* Post-secondary education desirable.
* Basic computer skills required.
* Previous up-selling and/or sales experience is considered an asset.
*What's in it for you:*
* Career advancement opportunities
* A Tenured team to support you throughout your learning and development
* Free Meals
* Company Social events
* Company wide discounts
*Please note: This position largely requires work on the weekends.*
_While we welcome all applications, only those selected for an interview will be contacted._
_Accessibility accommodations will be made for job candidates upon request._
Job Types: Full-time, Part-time, Permanent
Pay: $17.94 per hour
Benefits:
* Dental care
* On-site parking
* Store discount
Work days:
* Every Weekend
* Holidays
* Monday to Friday
Work Location: In person
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LocationCaledon, ON
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Workplace information
On site
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Salary$17.94HOUR hourly
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9463522350
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