customer service representative - call centre
Title posted on indeed.com -
CSR (Customer Service Representative)
Posted on
September 29, 2024
by
Employer details
Delta Bingo & Gaming - St. Catharines
Job details
*Primary Function:*
Ensure each bingo session runs in a smooth and timely manner. Personable and professional use of microphone to call numbers, verify winners, promote up and coming events, and make announcements. Be aware of everything happening on the gaming floor. Interact with customers before, after, and inbetween bingo sessions.
Responsibilities
* Must be able comfortable handling money and operating a P.O.S system
Qualifications/Skills
* Obtain and maintain a valid AGCO license.
* *Direct bingo session in a professional manner with a clear voice.*
* Ensure proper maintenance and working order of all bingo equipment, including audio system, bingo computer, and bingo balls.
* Remain calm and in control when events such as multiple winners occur and maintain awareness of accurate payouts sent through eVent system.
* Completely understand all bingo programs and games.
Preferred
* Knowledge of Gaming/Bingo is *not necessary*, but is an asset!
About Delta Bingo & Gaming:
Founded in 1966, Delta Bingo & Gaming is a proud industry leader with 20 locations and approx. 650 employees in North America. At Delta, our mission is to create unique entertainment experiences that bring people together. As one of Canada?s leading Charitable Gaming Centre Operators, Delta serves over 950 local charities and is honoured to support each local community it is a part of. Delta is licensed under the OLG and regulated by AGCO. Since the inception of Charitable Gaming, $150 Million has been donated to local charities across Ontario.
_While we appreciate every applicant?s interest, only those under consideration will be contacted. _*Delta Bingo & Gaming is an EEO Employer ? Minorities / Gender / Protected Veterans / Disabled*
Job Types: Full-time, Part-time, Permanent
Pay: From $17.20 per hour
Additional pay:
* Tips
Benefits:
* Dental care
* Extended health care
* On-site parking
* Vision care
Schedule:
* 10 hour shift
* 8 hour shift
* Evening shift
* Holidays
* Monday to Friday
* Weekends as needed
Work Location: In person
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LocationSt. Catharines, ON
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Workplace information
On site
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Salary$17.20HOUR hourly
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9464624727
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