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information technology (IT) support technician
Posted on October 01, 2024 by Employer details Deliverance Consulting INC
Job details
Education: College/CEGEP. Computer engineering, other. Computer technology/computer systems technology. Work setting: Consulting firm. Tasks: Give access to computer networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Supervision: No supervision responsibility. Computer and technology knowledge: Android. Mainframe. iOS. MAC. Unix. Device drivers. Enterprise Applications Integration (EAI). Communication software. Project management software. Programming software. Database software. Computer-aided design (CAD). Python. Quick Books. SAP (FI/CO / HR / MM / OT SD). .NET. C++. Data analysis software. JavaScript. Oracle. SharePoint. TCP/IP. PHP. Security and safety: Bondable. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Sitting. Own tools/equipment: Cellular phone. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Ability to multitask. Time management. Screening questions: Are you currently legally able to work in Canada?. Experience: 1 to less than 7 months. Workplace information: Remote. Financial benefits: As per collective agreement.- LocationRemote based in Toronto, ON
- Workplace information Remote
- Salary$30.50 to $33.75HOUR hourly (To be negotiated) / 32 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Morning
- Starts as soon as possible
- Benefits: Financial benefits
- vacancies 1 vacancy
- Source Job Bank #3100521
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
- Computer engineering, other
- Computer technology/computer systems technology
Experience
1 to less than 7 months
Remote
Work must be done remotely. There’s no office space provided.
Work setting
- Consulting firm
Responsibilities
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Android
- Mainframe
- iOS
- MAC
- Unix
- Device drivers
- Enterprise Applications Integration (EAI)
- Communication software
- Project management software
- Programming software
- Database software
- Computer-aided design (CAD)
- Python
- Quick Books
- SAP (FI/CO / HR / MM / OT SD)
- .NET
- C++
- Data analysis software
- JavaScript
- Oracle
- SharePoint
- TCP/IP
- PHP
Additional information
Security and safety
- Bondable
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
Own tools/equipment
- Cellular phone
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Ability to multitask
- Time management
Benefits
Financial benefits
- As per collective agreement
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-10-31
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Remote job disclaimer: The minimum wage of this job is calculated based on the location of the employer. This might be different from the minimum wage currently offered in your province or territory.
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