Overview
Languages
English
Education
-
College/CEGEP
- or equivalent experience
- Information technology
- Computer/information technology administration and management, other
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
-
Help desk
-
General office
-
Manufacture
-
Office building
Responsibilities
Tasks
-
Give access to computer networks
-
Report on the performance of computer systems and networks
-
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-
Provide business systems, network and Internet support to users in response to identified difficulties
-
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
-
Perform Web-server backup and recovery operations
-
Manage incidents
Supervision
-
No supervision responsibility
Experience and specialization
Computer and technology knowledge
-
Device drivers
-
Networking hardware
-
Networking security
-
Intranet
-
Internet
-
Servers
-
Security software
-
Word processing software
-
Presentation software
-
Mail server software
-
Communication software
-
Programming software
-
Desktop publishing software
-
Data analysis software
-
JavaScript
-
MS Office
-
MS Windows
-
SharePoint
-
Spreadsheet
-
Wireless networks
Additional information
Work conditions and physical capabilities
-
Fast-paced environment
-
Work under pressure
-
Tight deadlines
-
Repetitive tasks
-
Attention to detail
Personal suitability
-
Efficient interpersonal skills
-
Judgement
-
Organized
-
Team player
-
Ability to multitask
-
Time management
Benefits
Health benefits
-
Health care plan
-
Paramedical services coverage
Other benefits
-
Team building opportunities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.