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user support technician

Posted on October 07, 2024 by Employer details Canamex-Carbra Transportation Services Inc.

Job details

  • Location7415 Torbram RoadMississauga, ONL4T 1G8
  • Workplace information On site
  • Salary29.00 hourly / 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Evening, Morning
  • Starts as soon as possible
  • Benefits: Other benefits
  • vacancies 1 vacancy
  • Source Job Bank #3108506

Overview

Languages

English

Education

  • Bachelor's degree

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Supervision

  • 3-4 people

Experience and specialization

Computer and technology knowledge

  • Networking hardware
  • Networking security
  • Internet
  • MS Office
  • Wireless networks

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks

Own tools/equipment

  • Cellular phone

Personal suitability

  • Accurate
  • Client focus
  • Judgement
  • Organized
  • Team player

Benefits

Other benefits

  • Parking available

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Advertised until

2024-11-06

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

user support technician NOC 22221 Toronto Region
Median wage Help -
28.85 $/hour

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