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customer service agent
Posted on October 30, 2024 by Employer details At Your Door Services Ltd
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Advise clients on advertising or sales promotion strategies. Assist in the preparation of brochures, reports, newsletters and other material. Conduct public opinion and attitude surveys. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Explain procedures, risks and benefits to clients. Consult with clients after sale to provide ongoing support. Personal suitability: Client focus. Efficient interpersonal skills. Team player. Initiative. Screening questions: Are you currently legally able to work in Canada?. Experience: 7 months to less than 1 year.- Location3907 - 15th AvenuePrince George, BCV2N 1A5
- Workplace information On site
- Salary$21.00HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3136485
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Advise clients on advertising or sales promotion strategies
- Assist in the preparation of brochures, reports, newsletters and other material
- Conduct public opinion and attitude surveys
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Explain procedures, risks and benefits to clients
- Consult with clients after sale to provide ongoing support
Additional information
Personal suitability
- Client focus
- Efficient interpersonal skills
- Team player
- Initiative
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2025-01-09
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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