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customer service clerk

Posted on November 05, 2024 by Employer details Onmyownbusiness Solutions Inc.

Job details

  • LocationMoncton, NB
  • Workplace information On site
  • Salary18.00 hourly / 30 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Overtime, On Call
  • Starts as soon as possible
  • Benefits: Other benefits
  • vacancies 1 vacancy
  • Source Job Bank #3142861

Overview

Languages

Bilingual

Education

  • Bachelor's degree

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Consulting firm
  • Professional association or organization

Responsibilities

Tasks

  • Develop communication strategies
  • Evaluate communication strategies and programs
  • Implement communication strategies and programs
  • Act as spokesperson for an organization
  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Conduct public opinion and attitude surveys
  • Gather, research and prepare communications material
  • Initiate and maintain contact with the media
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments
  • Maintain and manage digital database
  • Consult with clients after sale to provide ongoing support

Experience and specialization

Computer and technology knowledge

  • Dictaphone
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Adobe Photoshop
  • MS PowerPoint
  • MS Office
  • Social Media
  • Google Drive
  • LinkedIn

Area of specialization

  • Communications
  • Digital media

Additional information

Security and safety

  • Reference required

Work conditions and physical capabilities

  • Attention to detail
  • Overtime required
  • Work under pressure
  • Hand-eye co-ordination
  • Repetitive tasks
  • Standing for extended periods

Own tools/equipment

  • Cellular phone

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Benefits

Other benefits

  • Free parking available
  • Learning/training paid by employer

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Advertised until

2024-12-19

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Onmyownbusiness Solutions Inc.

  • Professional, scientific and technical services
  • 5 job postings advertised
  • Small business (under 5 employees)
  • 1 business location
  • View business profile

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Job market information

customer service clerk NOC 64409 Moncton–Richibucto Region
Median wage Help -
19.60 $/hour

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