Discover jobs
Job Search
cloud administrator
Title posted on indeed.com - Portal Administrator
Posted on November 05, 2024 by Employer details Integrated Solutions
Job details
*Portal Administrator with Customer Service Support* _*Ontario | Alberta | Saskatchewan*_ Integrated Solutions, one of Canada?s leading authorized dealers for Xplore Internet, Shaw Direct, and Rogers Cable, is expanding our team to enhance our administrative and scheduling efficiency. We provide sales and installation services to residential and commercial customers across Ontario, Alberta, and Saskatchewan. If you are detail-oriented, organized, and adaptable, this role could be a great fit! *Job Summary * As a Portal Administrator, you will be responsible for managing and aligning calendars, entering work orders, and ensuring data accuracy across various software platforms to support our operations. You may occasionally assist with customer service tasks, such as scheduling appointments and handling inquiries, to support our CSR team. Reporting to the Office Operations Manager, this role requires a strong attention to detail and the ability to prioritize in a dynamic environment. *Duties and Responsibilities:* * Align and coordinate technician calendars to optimize appointment availability and ensure efficient scheduling. * Accurately enter work orders and maintain up-to-date records within our system for clear cross-departmental communication. * Verify and update customer and service information as needed, ensuring high data integrity. * Monitor scheduling needs and set follow-up tasks to maintain seamless service operations. * Occasionally support the Customer Service team with scheduling or responding to customer inquiries, if required. * Ensure that all data entry and administrative work meets company standards for accuracy and organization. * Proactively identify ways to improve scheduling and administrative processes. *Required Qualifications:* * Strong organizational skills with a proven attention to detail. * Ability to work efficiently with multiple software platforms. * Comfortable coordinating multiple calendars and adjusting schedules as needed. * Excellent data entry skills and a commitment to accuracy. * Ability to work independently as well as part of a team. * Flexibility to assist with customer service tasks when necessary. *Preferred Qualifications:* * Experience in data management or scheduling roles. * Familiarity with CRM systems, such as Salesforce. * High school diploma. *What We Offer:* * Comprehensive training and ongoing support. * Engaging work environment with team-building events and employee engagement activities. * Free on-site parking. * Competitive hourly rates. * Benefits (medical, dental, and vision) after three months. * Opportunities to enhance your organizational and administrative skills. *Job Type: Full Time* *Schedule: TBD* *Diversity and Inclusion* Integrated Solutions is an equal-opportunity employer, committed to a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and provide accommodations upon request for candidates throughout the selection process. Job Types: Full-time, Permanent Pay: $17.20-$20.00 per hour Benefits: * Casual dress * Dental care * Extended health care * On-site parking * Paid time off * Vision care Flexible language requirement: * French not required Schedule: * 8 hour shift * Day shift * Evening shift * Monday to Friday Work Location: In person- LocationPeterborough, ON
- Workplace information On site
- Salary$17.20 to $20.00HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9515649881
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: