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commercial banking manager
Title posted on CareerBeacon - Manager, Learning Planning and Program Performance, Canadian Commercial Banking
Posted on November 07, 2024 by Employer details Scotiabank
Job details
Requisition ID: 210378Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Manager, Learning Planning and Program Performance, Canadian Commercial Banking Purpose As a member of the Sales Effectiveness team the Manager, Learning Planning and Program Performance ideates, manages, originates and delivers net new training initiatives, along with maintaining and improving existing programs and learning collateral. Based in Toronto the Manager will regularly meet with stakeholders across the Canadian Commercial Bank (CCB) to assess training needs and develop relationships with subject matter experts in order to best address any knowledge, process or skill gaps within the CCB. Ultimately contributes to the overall success of the Strategy, Performance and Client Value team in Canada ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. Accountabilities: Champions a client focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Leads and/or supports the implementation, evolution and sustainment of learning initiatives and programs across Canadian Commercial Banking by: ? supporting the work effort of the Sales Effectiveness team to ensure deliverables are met? working closely with subject matter experts, key partners and leaders to identify needs and recommend solutions to address learning and sales experience gaps.? supporting the sustainment of business initiatives to ensure consistent adoption by monitoring the integration of the content among all onboarding programs, change initiatives, making recommendations to the stakeholders to ensure content is engaging, accurate and aligned Contributes to the creation and implementation of new Sales Effectiveness initiatives/programs in collaboration with key partners by: ? proactively looking for opportunities to update existing communication collateral, tools and resources to ensure they remain up to date.? creating and maintaining approved training collateral based on in depth needs analysis? collaborating with key partners to coordinate and ensure alignment of key messages and maintenance of learning assets? creating communication collateral to support assigned learning initiatives and leveraging expertise with the Communications team for copywriting, editing and feedback. Execute strong project management principles by: ? creating, maintaining and ensuring the timely execution of work plans that identify key deliverables, milestones, owners, timelines, interdependencies, etc.? creating requirements, submitting recommendations and discussion documents where necessary and providing input on budget requirements and expenditures.? identifying potential challenges/issues that could delay the delivery of an initiatives and formulating alternatives to mitigate these challenges/issues; and escalating when necessary.? collaborating with Sales Effectiveness team members, partners and stakeholders to ensure project deliverables are aligned to all Bank, Canadian Bank and Canadian Business Banking strategies/visions.? engaging key stakeholders and ensuring they are kept abreast of project progress and any potential issues that could delay the delivery of the initiative. Manage the creation and ongoing measurement, evaluation, metrics and reporting of assigned initiatives by: ? compiling feedback, reviewing, analyzing and recommending ways to continuously improve current programs and initiatives; or recommending new initiatives.? developing dashboard reporting to manage the evaluation of key programs and keep Manager and leaders informed. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. Actively pursues effective and efficient operat- LocationToronto, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2122729
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