Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Register arriving guests and assign rooms
-
Resolve complaints and claims
-
Take, cancel and change room reservations
-
Provide information on hotel facilities and services
-
Exchange foreign currency
-
Process guests' departures, calculate charges and receive payments
-
Maintain an inventory of vacancies, reservations and room assignments
-
Answer telephone and relay telephone calls and messages
-
Assist clients/guests with special needs
-
Provide customer service
Additional information
Personal suitability
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Organized
-
Reliability
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.