front desk agent
Posted on
November 13, 2024
by
Employer details
Pinnacle Hotel Whistler
Job details
Front Desk Agent
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Provide excellent customer service, addressing guest inquiries and resolving any issues or complaints
- Maintain a clean and organized front desk area
- Assist with other administrative tasks as needed
Qualifications:
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient in using phone systems and basic computer applications
- Ability to multitask and work in a fast-paced environment
- Professional appearance and demeanor
- Flexibility to work various shifts, including evenings, weekends, and holidays
Join our team as a Front Desk Agent and be part of creating a positive experience for our guests. As the first point of contact for our hotel, you will play a crucial role in ensuring guest satisfaction. We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply today to join our team!
Job Type: Full-time
Pay: From $23.69 per hour
Expected hours: 40 per week
Additional pay:
* Overtime pay
Benefits:
* Dental care
* Extended health care
* Life insurance
* On-site parking
Flexible language requirement:
* French not required
Schedule:
* 8 hour shift
* Evening shift
* Morning shift
* Weekends as needed
Ability to commute/relocate:
* Whistler, BC V8E 1B1: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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LocationWhistler, BC
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Workplace information
On site
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Salary$23.69HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9526615705
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