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business general manager
Title posted on indeed.com - General Manager
Posted on November 25, 2024 by Employer details Pizzeria Libretto
Job details
Job Overview: _From the best Neapolitan pizza to offering service relentless in quality, Pizzeria Libretto delivers a memorable experience - turning guests into raving fans. Our General Manager maintains and drives these messages by overseeing and inspiring the daily FOH service operations._ _Oversee all restaurant operations for front of house (FOH) & back of house (BOH) while providing leadership to all management and staff._ Duties: * Provide all guests with warm, knowledgeable and professional service at all times * Be present and visible on the floor during service, providing assistance to servers and their sections as needed by being available to take orders, run drinks/ food and offer constant assistance, making sure not to ?take over? the server sections * Strive to reach company goals in sales, service, quality and appearance of restaurant * Maintain cleanliness/ working condition of all equipment through personal inspection, follow the restaurant?s preventative maintenance programs * Address/ handle any elevated customer complaints * Ensure that all products are received in correct unit count/ condition and deliveries are performed in accordance with the restaurant?s receiving policies and procedures * Maintain good customer and public relations with vendors/ suppliers * Follow restaurant opening and closing procedures, including completion of opening/ closing checklists * Oversee and ensure employee performance appraisals are followed and completed on a timely basis * Maintain sanitation and cleanliness through staff training and monitoring * Understand and execute the restaurant?s concept and business philosophy * Manage restaurant staff, coordinating all communication between FOH and BOH staff * Understand and manage prime cost statements of the restaurant * Oversee successful training programs and maintain high level of staff retention by creating a positive work environment for all staff and management * Review and approve all FOH invoices on a weekly basis, have all invoices organized for the accountant bi-weekly * Ensure that all food and products are consistently prepared and served according to the restaurant?s recipes, portioning, cooking and serving standards with follow up where necessary * Make final decision on all recruiting and termination of FOH staff * Continually strive to develop management in all areas of professional development * Provide budgets for all hourly labour and purchases (FOH & BOH) ensuring that costs are in line with business model * Chair/ organize period management & weekly management meetings with full management team * Maintain restaurant voicemail and phone system, making changes as required Experience: · Preferred Hospitality Diploma · Minimum 5 years managing experience in a restaurant/hospitality company · Desirable: Minimum Level 2 (or equivalent) Wine Certificate * Smart Serve certification required * Knowledge and understanding of wines, spirits and all alcoholic beverages * Ability to work efficiently and consistently in a fast paced environment * Proven ability to lead a team, be a motivational team player * Have the ability to carry a weight/ physical workload of up to 40lbs * Be able to work in standing position for long periods of time (up to 10 hours) * Excellent problem solving and customer service skills * Strong interpersonal and verbal communication skills * Strong sense of ethics, values * Self-motivated and organized * Energetic and enthusiastic * Professional appearance This position offers competitive compensation based on experience. If you meet the qualifications above and are ready to lead a dedicated team to success, we invite you to apply for the General Manager position with us. Job Types: Full-time, Permanent Pay: $50,000.00-$58,000.00 per year Additional pay: * Tips Benefits: * Company events * Dental care * Discounted or free food * Extended health care * Paid time off * Tuition reimbursement Schedule: * Day shift * Evening shift * Every- LocationNorth York, ON
- Workplace information On site
- Salary$50,000 to $58,000YEAR annually
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9540290788
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