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administrative assistant

Title posted on indeed.com - Administrative Assistant - St. Albert

Posted on December 09, 2024 by Employer details River's Edge Counselling Centre

Job details

_*Are you an experienced administrative assistant passionate about making a meaningful difference in people's lives?*_ _*Are you seeking a part-time job with benefits?*_ _*Do you want to be part of a vibrant, supportive team?*_ *Job Description* Reporting to the Office Manager, this part-time position is responsible for carrying out the administrative duties and procedures that support the effective and efficient delivery of mental health services by the practitioners and director. As the first point of contact for clients, this position plays an instrumental role in creating an environment that is safe and welcoming. Comfortable with technology, the Administrative Support staff have a strong ability to prioritize while maintaining flexibility of their duties and tasks dependent on client and practitioner needs. Please note that this is a growth position for the company. *Roles and Responsibilities:* Answer incoming calls, emails and texts in a warm and professional manner Maintain confidentiality of client information at all times Screen needs and interests of potential clients inquiring about appointments and therapists Match potential clients with skills, interests, schedule, and cost of our practitioners and students; schedule initial appointments and follow all new client intake procedures. Respond to client concerns and questions including assisting with scheduling, registering in groups and talks, and providing invoices Provide administrative support to practitioners Other administrative duties as required including copying/filing/faxing/scanning, mail management, newsletter and mailing lists, office supply management, etc. Assist and support practitioners and senior office staff with bookkeeping and billing Assist on projects as needed *Education and Experience* Post-secondary education in administration, business or related field; comparable job-based experience will be considered 3-5 years of administrative/office reception experience; preference will be given to candidates with experience in a related field Fluency with standard office-related software required Some understanding of, or experience in, the mental health field preferred A combination of education and experience will be considered *Key Competencies:* Flexibility; the ability to change priorities of daily work as required Communication proficiency, both written and verbal Teamwork and collaboration skills Strong customer/client focus Detail-oriented and strong organizational skills Sound judgment and problem solving Ability to self-manage time according to priorities High integrity and professionalism Technical ability, including: competency with standard office-related software, ability to learn the specific complex software programs used by River's Edge Counselling Centre to ensure good team communication, accurate record-keeping and completion of all office procedures *Learn more*: https://www.riversedgecounselling.com/join-our-team-admin *Hours of Work:* This is a part-time position of approximately 20-30 hours per week. The perfect applicant will be looking for an opportunity that allows them some flexibility in their hours, and who also has flexibility to offer. Preference will be given to candidates who live in the community of St. Albert. *Compensation:* $ 21 / hour following a probationary period $ 19 / hour for the first 3 months during the probationary training period _Vacation, Benefits and HSA provided_ *Start Date:* *Ideal start date is February 3rd, 2025, but may be negotiated with the right candidate. The first 2-3 weeks will involve a full-time orientation (Monday- Friday 9-5), and then will fall into the part-time job schedule.* *To Apply:* *\*\* Please note- Resumes will be accepted until January 5th, 2025. Resumes will be reviewed and video interviews will be sent to selected candidates. If successful you will be asked to come for an in-person interview the week of January 13th, 2025.* Apply to Indee