assistant manager - retail

Title posted on indeed.com - Assistant to Manager MOA

Posted on December 12, 2024 by Employer details Vancouver Island Naturopathic Clinic

Job details

*Overview* Busy integrative health clinic looking for a dynamic team member to join our family! Are you passionate about collaborative health care and making a difference in people?s lives? Do you have leadership and customer service experience? We are looking for a team leader who is self motivated, energetic, innovated and friendly to help support our clinical team. Must be able to work evenings and week-ends and available to cover on-call, holidays and sick days. This position will be *approximately 30* hours a week. Extended Health and Dental Benefits available, along with free parking, reduced rates on health services, and discount rates on dispensary items. This position requires strong leadership skills, a commitment to excellence, and the ability to foster a positive work environment Schedule will be Tuesday to Saturday. *Requirements:* * Immunization to Covid, Tetanus and Hepatis B * Must complete all required Worker's Safety Board training with-in 1 month of hire. * Must demonstrate outstanding people skills with compassion, composure and empathy. * Must be able to multi-task, lead a team, develop new systems and be self motivated. * Must be able to communicate at a professional level in English, written and oral. * Post secondary education or equivalent experience, Office assistant or MOA diploma or equivalent health or office experience, with typing skill level 35-60 WPM an asset. * Must have some flexibility with hours. Shift will be Tuesday's to Saturday's plus on call. * Proven experience in a supervisory or management role is preferred. * Strong leadership skills with the ability to motivate and inspire a team. * Excellent communication and interpersonal skills. * Ability to multitask and prioritize effectively in a fast-paced environment. * Knowledge of the Jane operating system preferred. Proficient in basic computer applications (e.g., Microsoft Office Suite). * Strong problem-solving skills with attention to detail. * Flexibility to work various shifts, including evenings and weekends. * Proven experience in a supervisory or management role is preferred. *Responsibilities* * Assist the Manager in overseeing daily operations and ensuring adherence to company policies and procedures. * Supervise and train staff, providing guidance and support to enhance their performance. * Handle customer inquiries and resolve complaints in a professional manner. * Maintain a clean, disinfect clinic supplies, sinks, counters and work areas and provide a safe work environment for both employees and customers. * Escort patients to rooms in preparation of the attending practitioner. * Restocking clinic rooms, lab and reception supplies daily. * Be familiar with all clinic forms, policies and procedures, invoicing codes and website information. * Invoice patients and collect and manage accounts receivables as requested. * Learn and be able to provide patients with information on all clinic services, fees, new patient intake procedures and directions to the clinic with ease. * Assist the doctor in the completion of patient lab work or exams as required. * Must be able to effectively prepare lab samples which includes the safe handling of blood, urine, saliva, stool and other lab products and co-ordinate efficiently courier shipments. * Compound botanical tinctures for patients as directed by physicians in a hygienic and sterile environment. * Support and assist in the training of new staff as requested by the office manager. * Complete daily sales reports for accurately, manage cash and balance cash daily. * Lead the MOA team, train new staff, and complete performance reviews. Join us as we strive for excellence in our operations while fostering an engaging workplace culture! Please email resume with a cover letter. Serious applicants only. Only successful applicants will be contacted. Job Types: Full-time, Permanent Pay: $24.00-$26.00 per hour Expected hours: 30 ? 35 per week Benefits: * Dental care * Extended healt