Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Register arriving guests and assign rooms
-
Resolve complaints and claims
-
Process group arrivals and departures
-
Take, cancel and change room reservations
-
Provide information on hotel facilities and services
-
Provide general information about points of interest in the area
-
Process guests' departures, calculate charges and receive payments
-
Balance cash and complete balance sheets, cash reports and related forms
-
Maintain an inventory of vacancies, reservations and room assignments
-
Follow emergency and safety procedures
-
Clerical duties (i.e. faxing, filing, photocopying)
-
Answer telephone and relay telephone calls and messages
-
Assist clients/guests with special needs
-
Contact customers to deliver requested wakeup calls
-
Perform light housekeeping and cleaning duties
-
Provide customer service
-
Manage cash
Additional information
Own tools/equipment
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.