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dental receptionist

Posted on December 13, 2024 by Employer details Abbotsford Orthodontics

Job details

*We are seeking a Dental receptionist to join our dedicated, fun and experienced team.* *Job Summary:* Our patients and their families are most important to our practice and we strive to be the best part of their day and provide high quality orthodontic care. You will be one of the patients first contacts with the office so your friendly, outgoing personality and enthusiastic attitude towards building long term relationships with them will be the priority. The position is permanent, with the potential to evolve based on the needs of the practice along with your background, experience and long-term goals. _If this sounds like a career you would align with, we would love to hear from you. The posting will be ongoing until the position has been filled. Thank you!_ *Responsibilities and Duties:* - Deliver outstanding first impressions in person and on the phone - Prepare office communications and letters for patients, parents/guardians and referring dental professionals - Receiving/posting payments, setting up contracts, prepare bank deposits - Monitoring and managing patient recall and observation lists - Confirming coverage with insurance companies and helping patients with claims submissions as needed - Contribute to a safe, clean, caring environment for patients and other team members - Work towards gaining the knowledge to explain and understand the importance of early orthodontic evaluations and the different types of treatment and stages *Required Experience/skills to be a successful candidate for this position:* - Previous experience in an orthodontic or dental office preferred, but not required. Experience in customer service roles will be considered as the right personality will be key. - Comfortable working in a digital office setting. - Strong verbal and written communication. - Impeccable attention to detail with strong organizational skills, common sense and ability to troubleshoot - Self-starter with outgoing personality and team player Job Types: Full-time, Permanent Pay: $22.00-$28.00 per hour Benefits: * Company events * Employee assistance program * On-site parking * Paid time off * Tuition reimbursement Schedule: * 8 hour shift * Day shift * No weekends Work Location: In person