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dental receptionist

Posted on December 14, 2024 by Employer details Ladysmith Dental

Job details

*Overview* We are seeking a dedicated and detail-oriented Dental Receptionist to join our long established privately owned downtown Ladysmith practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the administrative tasks essential to the smooth operation of our dental practice. This role requires proficiency in handling phone systems, electronic medical records, and familiarity with dental office procedures. You will be responsible for coordinating and scheduling hygiene appointments, greeting patients, answering phones, and managing referrals. *Responsibilities* * Greet patients warmly and manage front desk operations efficiently. * Schedule and confirm appointments using Maxident dental software. * Answer phone calls and respond to inquiries regarding services, appointments, and insurance. * Maintain accurate patient records in electronic medical records systems. * Process patient check-ins and check-outs, including collecting payments and verifying insurance information. * Assist with administrative tasks such as filing, data entry, and managing correspondence. * Collaborate with dental staff to ensure a seamless patient experience. * Stay updated on medical terminology and office protocols to provide informed assistance. *Experience* * Previous experience in the dental field is preferred. * Strong administrative skills with attention to detail. * Knowledge of medical terminology relevant to dental practices. * Excellent communication skills, both verbal and written, with a focus on customer service. * Ability to multitask in a fast-paced environment while maintaining professionalism. Join our team and contribute to creating a welcoming environment for our patients while ensuring efficient office operations! Job Types: Full-time, Permanent Pay: $21.14-$32.00 per hour Expected hours: 36 per week Additional pay: * Overtime pay Benefits: * Dental care * On-site parking Flexible language requirement: * French not required Schedule: * Day shift * Monday to Friday Education: * Post-Doctorate (preferred) Experience: * Dental office: 1 year (preferred) Work Location: In person Application deadline: 2025-01-15 Expected start date: 2025-02-03