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user support technician
Posted on December 23, 2024 by Employer details CANUS ADVISORS LTD.
Job details
Education: Bachelor's degree. Asset languages: Hindi. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Screening questions: Are you available for shift or on-call work?. Are you willing to relocate for this position?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. Experience: 5 years or more. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Bonus. Other benefits: Free parking available. Learning/training paid by employer. Subsidised public transportation. Team building opportunities. Parking available. Travel insurance.- Location10303 174 street NWEdmonton, ABT5S 1H1
- Workplace information On site
- Salary$28.00 to $38.00HOUR hourly (To be negotiated) / 30 to 42 hours per week
- Terms of employment Permanent employmentFull time
- Evening, Night, Weekend, Flexible Hours
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3188279
Overview
Languages
English
Education
- Bachelor's degree
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
- Hindi
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
Other benefits
- Free parking available
- Learning/training paid by employer
- Subsidised public transportation
- Team building opportunities
- Parking available
- Travel insurance
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2025-01-22
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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