Discover jobs
Job Search
hardware technical support analyst
Title posted on CareerBeacon - Technical Support Analyst, Hardware, Scotiabank
Posted on March 02, 2025 by Employer details Scotiabank
Job details
Requisition ID: 215240Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Technical Support Analyst is responsible for 7/24 on going server platform life cycle management and software currency, administration, troubleshooting and production support of Tangerine's Windows and Linux Servers environment including Hardware, OS, Software and server hardening. This role is responsible for physical servers, virtual servers via VMware ESXi and VDI infrastructure Management for core Banking systems, Contact Centers infrastructure, Production and Development servers environment support as well as ongoing Windows and Linux servers vulnerability, firmware and patch management. This role also involves in Cloud server initiatives, Single-Sign-On administration, certificates authorization management, End-User Technical Support, Business and Web Applications support. The Technical Support Analyst will combine solid technical knowledge, strong analytical skill and hands-on working experience in this role to maintain a highly secure, reliable, optimized and well managed IT Operation environment. The Technical Support Analyst, Hardware will report directly to the Team Lead of Technical Support and Service, Hardware. Is this role right for you? In this role you will: Build, maintain, decommission and hardening of Windows server hardware and operating system based on corporate compliance and hardening guideline via the combination of SCCM, VSphere, Remote Desktop and SCOM for ongoing alerts Build, maintain, decommission and hardening of Linux server hardware and operating system based on corporate compliance and hardening guideline using Ansible Tower, Satellite, Puppet, vSphere and Zabbix for ongoing alerts Build, configure, maintain, decommission and hardening of physical server infrastructure in an HPE shop, including standalone and blade systems. Provide deployment, administration, maintenance and technical support of VMware ESXi, SRM, VRA and Horizon platform to provide Tangerine Contact Center infrastructure in order to allow agents to work remotely and in the office seamlessly Provide ongoing vulnerability management in order to follow corporate compliance and vulnerability scan standard as well as ongoing security patch to mitigate vulnerability risk on all Windows and Linux servers including vendor appliances and VMware platform Provide ongoing Windows/Linux server hardening on new or existing servers based on server hardening guideline, maintain regular base image update, ongoing hardening for any new compliance requirement and daily monitoring in order to meet or exceed Security Risk Index level Maintain servers in both Tangerine data center locations as primary and secondary site in order to restore core banking services including all banking systems and contact centers uptime to ensure Windows/Linux Server disaster recovery and contingency plans to assure rapid recovery of systems in the event of an emergency of disaster Participate annual Disaster Recovery exercise and making sure servers located in both primary and secondary datacenter are ready in DR scenario Provide support and transition from on-prem server environment to Cloud base environment including GCP, AWS and MS Azure Administration and maintenance for all internal services that require Single-Sign-On (SSO) Administration and maintenance of certificate authority to handle and renew all production certificates Evaluate and decision making for net new server hardware, server replacement and for ongoing support maintenance Install and support various departmental server applications for the business units Actively participate in the evaluation and selection process for new server hardware and technologies, as well as Windows and Linux server infrastructure technologies Required to be available outside normal business hours Required to carry mobile device to handle 7x24 support issues Do you have the skills that will- LocationToronto, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2137433
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: