assistant store manager

Posted on March 06, 2025 by Employer details The Latest Scoop

Job details

*Why The Latest Scoop (TLS)* Founded in 2004, TLS is a Vancouver-based female-owned company. We are a lifestyle concept store with a curated unique mix of products: fashion, furniture, home decor, accessories, footwear, stationery, and gifts. Our stores are beautiful, textural, layered, and dimensional, representing a unique lifestyle shopping experience. With a cult following and ever-increasing popularity, we continue to expand and open new stores across Canada. www.thelatestscoop.ca Instagram: @thelatestscoop\_ *Assistant Store Manager(ASM)* *Who are you?* A likeminded individual with a VIBRANT COLORFUL PERSONALITY! You love to come to work and smile and laugh and have a fun time. You are obsessed with making an outstanding impression on every person who walks through the door. You genuinely love connecting with people and are not shy to strike a conversation or strike a pose! Love clothes and have a true passion for making people love themselves and embrace their individuality! As ASM you have the same goals as your SM but in a supporting capacity. You will act as the second hand to the SM and work in tandem to achieve the store goals. *Our Culture* Our sales culture lives through our *Purpose, Core Values, and Guiding Principles*. Our industry-recognized *Scoop Academy*, offered to all our employees, provides the tools needed to deliver the customer experience that TLS is known for. We reward you for having an amazing time creating experiences that our clients will remember and return for! You will make a serious impact through TLS *Values*: _GIVE A S!T ? PUTTING PASSION INTO YOUR LIFE AND WORK TO DRIVE RESULTS_\* * Ensure an *exceptional and memorable guest experience* by providing outstanding service. * Achieve key performance metrics: conversion rate, sales targets, average invoice, units per transaction, email capture, and sales per hour. * Support operational practices, ensuring the store runs smoothly while meeting sales targets. * Monitor trends and provide feedback on external factors impacting business, such as economic, cultural, and fashion shifts. * Contribute to store merchandising and presentation to reflect TLS?s unique brand image. * Stay updated on product knowledge and styling techniques to provide expert advice to customers. *GO TEAM SCOOP ? WE WORK AS A TEAM IN ALL OUR TASKS* * Support recruiting, hiring, and onboarding of new team members. * Help foster a positive and high-energy work environment. * Work collaboratively with the store team to ensure a seamless shopping experience. * Maintain operational efficiency, including timely floor replenishment and organization. * Act as a brand ambassador, representing TLS in every interaction with customers and team members. *BE GENUINE ? COMMUNICATION IS ESSENTIAL IN HUMAN CONNECTION* * Create and maintain TLS?s company culture within the store. * Maintain professional and effective communication with customers and teammates. * Support store meetings and ensure corporate messaging is relayed effectively. * Provide feedback and ideas to enhance the shopping experience and store operations. *EMBRACE INDIVIDUALITY ? WE ARE NOT COOKIE-CUTTER ANYTHING* * Balance *sales and service* while maintaining a warm, engaging atmosphere. * Create an *inspiring store environment* where customers feel excited to shop. * Champion TLS?s styling philosophy and ensure products are accessible and well-displayed. * Stay ahead of fashion trends and competitor movements to bring fresh styling ideas. * Embrace challenges, take risks, and learn quickly to adapt to a fast-paced retail setting. *RADIATE ENERGY ? WE TAKE ON TASKS WITH ENTHUSIASM AND INTENT* * Bring a positive attitude every day and focus on creating *memorable guest experiences*. * Collaborate with the store leadership team to ensure high levels of customer satisfaction. * Help create a fun and dynamic atmosphere that keeps both customers and staff engaged. *GUIDING PRINCIPLES* * We believe