Discover jobs
Job Search
user support technician
Title posted on Jobillico - Technicien.ne support client - Billingue
Posted on March 12, 2025 by Employer details Innovair Solutions
Job details
<p>Innovair Solutions is an international, family-owned company with a committed team of over 500 employees. Recognized for leading-edge products and services in the electrical market, our group was named one of Canada's Best Managed Companies in 2024. Together, our brands: Ouellet Canada Inc, Industries Dettson, Hazloc Heaters, Britech, Delta-Therm Corporation, Épurair, Global Commander, Innovair Corporation and Momento, are shaping the future of heating, air conditioning and ventilation solutions.</p><p>Being a Customer Support Representative at Innovair Solutions means putting your talents to good use in a context where customer support is primordial to meeting their needs, and interactions with various departments are an integral part of daily life.</p><p>Your responsibilities:</p><ul><li>Answering calls and emails for information requests and basic questions about our services and products.</li><li>Provide technical support for our products and information to all our customers.</li><li>Support our customers' installers during installation and troubleshooting.</li><li>Collaborate in the development of engaging and informative content, with a focus on simplifying technical processes for end-users.</li><li>Participate in initiatives to improve the efficiency of internal services and processes.</li></ul><div></div><p>Your profile:</p><ul><li>Ability or interest in electricity or a related discipline.</li><li>Two (2) years' relevant experience.</li><li>Demonstrate strong teamwork, communication and customer service skills.</li><li>Good analytical, synthesis and problem-solving skills.</li><li>Ability or interest in technical fields (heat pumps).</li><li>Demonstrate resourcefulness, initiative and autonomy.</li><li>Proficiency in Microsoft Office environment.</li></ul><p>We offer:</p><ul><li>Rewarding challenges to help develop a local company.</li><li>Flexible working hours and locations.</li><li>A friendly, stimulating atmosphere.</li><li>Modular insurance and telemedicine.</li><li>A respectful and rewarding work environment.</li><li>Distinctive working conditions and opportunities for advancement.</li></ul>- LocationToronto, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Jobillico #15493132
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: