Job description Sales Engineer - Technical Support in the Northern Region
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Find out what work is like for a sales engineer - technical support in Canada. This work description is applicable to all Technical sales specialists - wholesale trade (NOC 62100).

Technical sales specialists - wholesale trade

Description

Technical sales specialists, wholesale trade, sell a range of technical goods and services, such as scientific, agricultural and industrial products, electricity, telecommunications services and computer services, to governments and to commercial and industrial establishments in domestic and international localities. They are employed by establishments that produce or provide technical goods and services, such as pharmaceutical companies, industrial equipment manufacturing companies, grain elevators, computer services firms, engineering firms and hydroelectric companies, or they may be self-employed technical sales specialists/agents who contract their services to other companies. Technical sales specialists in wholesale trade who are supervisors are included in this unit group.

Work week duration

Technical sales specialists - wholesale trade usually work between 35 to 40 hours per week.
Between 35 to 40 hours

Job duties

Here are some of the main activities and tasks that Technical sales specialists - wholesale trade have to perform, and some of the physical demands they involve:

  • Maintain and grow sales relationships with existing clients
  • Identify and solicit potential clients
  • Assess clients' needs, recommend or assist in the selection of appropriate goods or services, and negotiate prices or other sales terms
  • Provide input into product design where goods or services must be tailored to suit clients' needs
  • Develop sales presentations, proposals, or other materials to illustrate benefits from use of good or service
  • Estimate costs of installing and maintaining equipment or service
  • Prepare and administer sales contracts and maintain customer records
  • Consult with clients after sale to resolve problems and to provide ongoing support
  • Troubleshoot technical problems related to equipment
  • Develop and maintain technical product or service knowledge to explain features to clients and answer questions about goods or services
  • Develop, implement and report on sales strategies to achieve business goals
  • Assess market conditions and competitors' activities and develop an awareness of emerging markets and trends
  • May offer training in the operation and maintenance of equipment
  • May supervise the activities of other technical staff and sales specialists.

Physical demands Help - Physical Demands

  • Sitting

Physical demands

Physical demands are the physical activities that the job requires the worker to do. Physical demands are selected according to the likeliness that workers will have to perform them for at least half of the time they spend at work.

Workplaces and employers

Here are the typical workplaces where Technical sales specialists - wholesale trade are employed and some of their main characteristics:

  • Engineering firms
  • Pharmaceutical companies
  • Self-employment
  • Computer service companies
  • Industrial equipment manufacturing companies
  • Hydro-electric companies

Work environment Help - Physical Work Environment

  • Indoors, environmentally controlled

Physical proximity from others Help - Physical proximity from others

  • Somewhat close (e.g. share office)

Work environment

The work environment refers to the physical setting in which people work. The characteristics and conditions of the work environment are selected according to the likeliness that workers will be exposed to them at least once a week.

Physical proximity from others

Physical proximity from others refers to the physical distance between individuals in the workplace. The likeliness that the job requires to perform tasks while being physically close to other people is rated on a scale with 3 levels: "Somewhat close", "Close" and "Very close".

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 62100), and a list of similar occupations:

  • aircraft sales representative
  • communication equipment sales representative
  • construction equipment sales representative
  • electricity sales representative
  • heavy equipment sales representative
  • industrial supplies sales representative
  • medical instruments sales agent
  • software sales representative
  • technical sales representative
  • technical sales supervisor
  • technical support specialist - wholesale trade

Similar occupations Help - Similar occupations

Similar occupations

This section lists other occupations that are part of the same broad occupational category as Technical sales specialists - wholesale trade in the National Occupational Classification (NOC). These occupations involve similar core qualifications but involve different responsibilities. To see more similar occupations, use the Job Transition Tool.

Sources Occupational and Skills Information System & National Occupational Classification

Labour Market Information Survey
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