Job prospects Customer Service Agent - Financial Institution in the Hamilton–Niagara Peninsula Region

Over the past few years (2021-2023), the labour market was balanced for Customer services representatives - financial institutions in the Hamilton–Niagara Peninsula Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be moderate for Customer services representatives - financial institutions (NOC 64400) in the Hamilton - Niagara Peninsula region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• Several positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer services representatives - financial institutions in the Hamilton - Niagara Peninsula region:

• Approximately 2,920 people work in this occupation.
• Customer services representatives - financial institutions mainly work in the following sectors:
  • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 95%

Source Labour Market Information | Prospects Methodology