Job prospects Enquiries Clerk in the Ottawa Region

Explore current and future job prospects for people working as "Other customer and information services representatives" in the Ottawa Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Balanced

Over the past few years (2021-2023), the labour market was balanced for Other customer and information services representatives in the Ottawa Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for Other customer and information services representatives (NOC 64409) in the Ottawa region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment decline will lead to the loss of some positions.
  • A moderate number of positions will become available due to retirements.
  • There are several unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the Ottawa region:

  • Approximately 6,110 people work in this occupation.
  • Other customer and information services representatives mainly work in the following sectors:
    • Retail Trade (NAICS 44-45): 23%
    • Management and Administrative Services (NAICS 55-56): 13%
    • Federal government public administration (NAICS 911): 11%
    • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 9%
    • Professional, scientific and technical services (NAICS 54): 7%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Find out what will be the job prospects for Other customer and information services representatives across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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