Job prospects Call Centre Agent - Customer Service near St. John's (NL)

Over the past few years (2021-2023), the labour market was balanced for Other customer and information services representatives near St. John's (NL). The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Methodology

The employment outlook will be moderate for Other customer and information services representatives (NOC 64409) in the Avalon Peninsula region for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment is expected to remain relatively stable.
• A moderate number of positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.

Additional information is available at the provincial level.

Here are some key facts about Other customer and information services representatives in the Avalon Peninsula region:

• Approximately 1,930 people work in this occupation.
• Other customer and information services representatives mainly work in the following sectors:
  • Federal government public administration (NAICS 911): 28%
  • Retail Trade (NAICS 44-45): 18%
  • Management and Administrative Services (NAICS 55-56): 17%
  • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 9%
  • Wholesale trade (NAICS 41): 8%

Source Labour Market Information | Prospects Methodology