Job prospects Customer Service Cashier in Québec

Explore current and future job prospects for people working as a "customer service cashier" in Québec or across Canada.

Job opportunities in Québec

These outlooks were updated on December 11, 2024.

Prospects over the next 3 years

The employment outlook will be moderate for Cashiers (NOC 65100) in Quebec for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• Not many positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Employment in this occupation is influenced by factors that affect retail trade and, to a lesser extent, food and beverage services.

Despite rising household incomes, economic uncertainty is making consumers prioritize spending money on essentials, such as health products and food. In fact, around a third of workers in this occupational group work in grocery stores, which is a sector that is expected to maintain its workforce over the forecast period.

E-commerce, which is now an integral part of shopping habits, will continue to grow along with the use of self-service checkouts. These trends could slow the demand for these employees, but more so in the medium to long term.

The influx of immigrants supported the sector by increasing the number of candidates, which led to increased competition for positions. Although the situation has improved in large cities, certain regions continue to have recruitment difficulties.

Nevertheless, given that it is an entry-level position in the labour market, there will be many opportunities from staff turnover.

Here are some key facts about Cashiers in Quebec:

• Approximately 85,400 people work in this occupation.
• Cashiers mainly work in the following sectors:
  • Other retail stores (NAICS 44-45, except 445): 42%
  • Food and beverage stores (NAICS 445): 32%
  • Food services and drinking places (NAICS 722): 19%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 32% compared to 82% for all occupations
  • Part-time workers: 68% compared to 18% for all occupations
• 42% of cashiers work all year, while 57% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 36 weeks compared to 43 weeks for all occupations.
• Less than 5% of cashiers are self-employed compared to an average of 12% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 20% compared to 52% for all occupations
  • Women: 80% compared to 48% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 35% compared to 12% for all occupations
  • high school diploma or equivalent: 40% compared to 19% for all occupations
  • apprenticeship or trades certificate or diploma: 8% compared to 19% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 13% compared to 22% for all occupations
  • bachelor's degree: less than 5% compared to 17% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 11% for all occupations

Breakdown by region

Explore job prospects in Québec by economic region.

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Explore current and future job prospects for people working as a "customer service cashier" Cashiers (NOC 65100) or across Canada.

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