Job prospects Technical Support Agent in the Wood Buffalo–Cold Lake Region

Explore current and future job prospects for people working as "User support technicians" in the Wood Buffalo–Cold Lake Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Undetermined

We were not able to determine labour market conditions for User support technicians in the Wood Buffalo–Cold Lake Region over the past few years (2021-2023) because of low employment levels in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for User support technicians (NOC 22221) in the Wood Buffalo - Cold Lake region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a few new positions.
  • Several positions will become available due to retirements.
  • There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about User support technicians in the Wood Buffalo - Cold Lake region:

  • Approximately 140 people worked in this occupation in May 2021.
  • User support technicians mainly work in the following sectors:
    • Oil and gas extraction (NAICS 211, 213): 26%
    • Educational services (NAICS 61): 21%
    • Retail Trade (NAICS 44-45): 15%
    • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 15%
    • Professional, scientific and technical services (NAICS 54): 14%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Find out what will be the job prospects for User support technicians across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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