Job prospects Information Technology (IT) Support Technician in New Brunswick

Explore current and future job prospects for people working as an "information technology (IT) support technician" in New Brunswick or across Canada.

Job opportunities in New Brunswick

These outlooks were updated on December 11, 2024.

Prospects over the next 3 years

The employment outlook will be moderate for User support technicians (NOC 22221) in New Brunswick for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

• User support technicians are employed by information technology units in both the private and the public sector.
• Candidates are expected to be familiar with common computing and network equipment.
• Certification or training provided by software vendors may be required by some employers.
• Some on-the-job training is generally provided by employers.
• Strong interpersonal skills and bilingualism will enhance job prospects.

Here are some key facts about User support technicians in New Brunswick:

• Approximately 2,350 people work in this occupation.
• User support technicians mainly work in the following sectors:
  • Computer systems design services (NAICS 5415): 23%
  • Business support services (NAICS 5614): 16%
  • Information and cultural industries (NAICS 51): 16%
  • Federal government public administration (NAICS 911): 7%
  • Provincial and territorial public administration (NAICS 912): 7%
• 78% of user support technicians work all year, while 22% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 42 weeks for all occupations.
• Less than 5% of user support technicians are self-employed compared to an average of 10% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 75% compared to 52% for all occupations
  • Women: 25% compared to 48% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 11% for all occupations
  • high school diploma or equivalent: 23% compared to 30% for all occupations
  • apprenticeship or trades certificate or diploma: less than 5% compared to 12% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 45% compared to 23% for all occupations
  • bachelor's degree: 19% compared to 16% for all occupations
  • university certificate, degree or diploma above bachelor level: 7% compared to 7% for all occupations

Breakdown by region

Explore job prospects in New Brunswick by economic region.

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Explore current and future job prospects for people working as an "information technology (IT) support technician" User support technicians (NOC 22221) or across Canada.

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