Job prospects Customer Sales And Service Agent (except Airline) in the Lower Mainland–Southwest Region

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This occupation includes job titles whose primary duties and responsibilities lead to positive environmental outcomes. Job Bank uses a list of occupations that were identified as "green" through a task-based analysis conducted by the United States’ Occupational Information Network (O*NET), which was recognized by the Organization for Economic Cooperation and Development (OECD) and adapted to the National Occupational Classification (NOC) in Canada. This list may change over time. Learn more.

Over the past few years (2021-2023), there was a labour shortage for Ground and water transport ticket agents, cargo service representatives and related clerks in the Lower Mainland–Southwest Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Methodology

The employment outlook will be limited for Ground and water transport ticket agents, cargo service representatives and related clerks (NOC 64313) in the Lower Mainland - Southwest region for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.
• There are several unemployed workers with recent experience in this occupation.

Here are some key facts about Ground and water transport ticket agents, cargo service representatives and related clerks in the Lower Mainland - Southwest region:

• Approximately 260 people worked in this occupation in May 2021.
• Ground and water transport ticket agents, cargo service representatives and related clerks mainly work in the following sectors:
  • Transportation and warehousing (NAICS 48-49): 86%
  • Management and Administrative Services (NAICS 55-56): 5%

Source Labour Market Information | Prospects Methodology