Competencies Information Technology (IT) Service Delivery Manager in the Thompson–Okanagan Region

Find out what competencies you typically need to work as an information technology (IT) service delivery manager in Canada.

Skills Help - Skills

Proficiency or complexity level
Monitoring 5 - Highest Level
Time Management 5 - Highest Level
Management of Personnel Resources 5 - Highest Level
Management of Material Resources 5 - Highest Level
Negotiating 5 - Highest Level
Evaluation 5 - Highest Level
Problem Solving 5 - Highest Level
Persuading 5 - Highest Level
Decision Making 5 - Highest Level
Systems Analysis 5 - Highest Level

Personal Attributes Help - Personal Attributes

Importance
Leadership 5 - Extremely important
Collaboration 5 - Extremely important
Attention to Detail 5 - Extremely important
Active Learning 4 - Highly important
Innovativeness 4 - Highly important
Social Orientation 4 - Highly important
Stress Tolerance 4 - Highly important
Independence 4 - Highly important
Adaptability 4 - Highly important
Analytical Thinking 4 - Highly important

Interest Help - Interest

Knowledge Help - Knowledge

Knowledge level
Performance Measurement 3 - Advanced Level
Computer, Technology and Information Systems 3 - Advanced Level
Business Management 3 - Advanced Level
Clerical 3 - Advanced Level
Languages 3 - Advanced Level
Mathematics 3 - Advanced Level
Technical Design 2 - Intermediate Level
Accounting 2 - Intermediate Level
Human Resources and Labour relations 2 - Intermediate Level
Client Service 2 - Intermediate Level

Source Occupational and Skills Information System

Labour Market Information Survey
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