Loading, please wait...

dental receptionist

Posted on November 29, 2024 by Employer details Dentistry on Lawrence

Job details

*Job Overview* We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations. This role is crucial in ensuring a smooth workflow within the office and maintaining a welcoming environment for our patients. *Duties* * Greet patients warmly as they arrive at the dental office and assist them with check-in procedures. * Manage appointment scheduling, confirmations, and cancellations using electronic medical records systems such as Dentrix or Epic. * Handle incoming phone calls, addressing inquiries, and providing information about services offered. * Maintain accurate patient records and ensure that all documentation is up to date with medical terminology and office protocols. * Process patient payments and insurance claims efficiently while explaining billing procedures to patients. * Assist in managing the flow of patients through the office to optimize efficiency and minimize wait times. * Collaborate with dental staff to ensure seamless communication regarding patient care and treatment plans. * Maintain cleanliness and organization of the front desk area and waiting room. *Qualifications* * Previous experience as a Dental Receptionist or in a medical office setting is preferred. * Familiarity with dental software such as Tracker is highly desirable. * Knowledge of medical terminology related to dentistry is an advantage. * Proficient in using phone systems and electronic medical records management systems. * Strong organizational skills with attention to detail to manage multiple tasks effectively. * Excellent communication skills, both verbal and written, to interact professionally with patients and staff. * Ability to work in a fast-paced environment while maintaining a positive attitude. * High school diploma or equivalent; additional certification in healthcare administration is a plus. Join our team and contribute to providing excellent dental care while ensuring an outstanding experience for our patients! Job Type: Full-time Pay: $18.52-$29.34 per hour Benefits: * Company events * Dental care * On-site parking Schedule: * Monday to Friday * Weekends as needed Education: * Secondary School (preferred) Experience: * Dental receptionist: 1 year (preferred) Work Location: In person